Verizon’s communications network has suffered a major outage affecting wireless service throughout the US.
Mobile phone users from New York to Seattle have lost all cellular service, including the ability to make calls or send text messages.
According to outage-tracking website Down Detector, Verizon’s service started experiencing widespread problems just before 12 noon ET on Wednesday.
Daily Mail’s attempts to contact Verizon were not answered, and an automated message revealed that the company was dealing with ‘an emergency condition.’
Thousands of Verizon customers have reported that their smartphones are stuck in SOS mode, meaning they have no connection to Verizon’s network and can only make emergency calls to 911, send emergency texts, or use satellite features if available on their device.
The outage has already caused many customers to panic as the disruptions have cut off vital lines of communication between them and loved ones.
‘Lines are down… son who is home sick in York, Pa and on our plan is unreachable as well when I call from landline,’ one Verizon user in Pennsylvania reported.
‘Phone just randomly went SOS, calls failing and slow service,’ another person in Philadelphia said Wednesday afternoon.
This is a breaking story. More details to follow.
Verizon’s network began experiencing a major outage at 12 noon ET on Wednesday
Verizon customers reported that their phones are stuck in SOS mode since the outage started (Stock Image)
