Tag: government accountability office

There ought to be a law against bad customer experience. There is a law, though, that federal agencies have good ...

As part of a strategy to enhance cybersecurity, operational efficiency and customer experience, the Government Accountability Office (GAO) is taking ...

House lawmakers will soon unveil a federal fraud scorecard that evaluates how major programs are taking steps to reduce fraudulent ...

Virtual reality, immersive electronic environments … they’re not just for kids games or grandpa crashing into the television set. A ...