Tag: Customer Relations

The airplane’s cabin doors closed hours ago, you’re fastened into your seat and you’re still on the ground, going nowhere ...

Dear Tripped Up,Last Sept. 26, I booked a ski trip for my family at a Sheraton Vacation Club property in ...

If there is anyplace Tesla should be thriving, it’s Norway. Electric vehicles account for more than 90 percent of new ...

Relaxing in a United Airlines Club lounge is now going to cost airline regulars much more.United is overhauling its lounge ...

As Heathrow Airport, Britain’s busiest travel hub, shut down on Friday because of a nearby fire and power outage, airlines ...

After climbing into a Tesla Model S last week, President Trump pledged to buy one. The next day, the Fox ...

Dear Tripped Up,Last summer, I booked a five-day sailing trip with Tall Ship Experience, a company based in Spain. For ...

Days before President Trump was inaugurated, the Consumer Financial Protection Bureau sued Capital One, accusing it of using deceptive tactics ...

Hot inflation has raised the stakes of President Trump’s plans to escalate his use of tariffs on the country’s biggest ...

Extra nights in cushy hotel suites, free premium air travel and even stays on private islands. Loyalty points and frequent ...

Dear Tripped Up,I’m a co-owner of Luaka Bop, a New York-based record label, and last June was accompanying the Staples ...

Thousands of customers have reported problems getting their banking done with Capital One because of a disruption accessing online services ...

TikTok said late Friday that its service would “go dark” for its 170 million American users on Sunday in the ...

By checking in early and getting to the gate with plenty of time, you’ve done everything right. But then the ...

Starbucks will require people visiting its coffee shops to buy something in order to stay or to use its bathrooms, ...