Tag: customer experience

The Integrated Acquisition Environment is facing an expanding customer base. While the name of the system is focused on acquisition, ...

For the General Services Administration, putting its customer at the center of its technology programs isn’t necessarily a new approach. ...

After three straight quarters of declining same-store sales, Starbucks’ new CEO Brian Niccol is making some changes, including cutting down ...

As part of a strategy to enhance cybersecurity, operational efficiency and customer experience, the Government Accountability Office (GAO) is taking ...

The Social Security Administration receives about 30 million letters and packages from the Postal Service each year with forms and ...